Last Updated: Jan 19, 2026
We may collect personal information such as your name, phone number, Email address, home address, and service details when you book a cleaning service, fill out a contact form, or communicate with us.
By using Neatly's facilities, you agree to follow the guidelines in this Cleaning Policy. Your cooperation helps us maintain a clean and healthy environment for everyone. We're dedicated to keeping our spaces in top condition, so you can enjoy a comfortable and productive experience.
The information we collect is used to:
We respect your privacy and do not sell or rent your personal information to third parties. Your information may only be shared with trusted team members or service partners when necessary to provide the requested cleaning service.
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can guarantee complete security.
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and remember user preferences.
You have the right to request access to, correction of, or deletion of your personal information at any time. You may contact us if you wish to update or remove your information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or customer support channels.
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